At Hayes Media, we are committed to delivering exceptional results through bespoke digital
marketing strategies tailored to your luxury brand. However, it is essential to outline the terms and
conditions of our services to ensure transparency and mutual understanding.
1. Effort and Realistic Expectations
While we devote our utmost effort and expertise to achieve your marketing goals, some objectives may not be immediately attainable due to market conditions or unforeseen circumstances. If, after a full year of collaboration, your specific goals remain unmet, we pledge to work at no additional charge until those goals are achieved. Please note, however, that success takes time, and miracles do not happen overnight. Our proven strategies guarantee measurable revenue growth within the first six months, provided that realistic expectations are set and maintained.
2. Market Conditions Beyond Our Control
External factors such as economic downturns, wars, or rising costs of living may affect the effectiveness of your marketing efforts. While we adapt our strategies to mitigate such impacts,
Hayes Media cannot be held responsible for any results influenced by these uncontrollable
circumstances.
3. Cancellation Policy
All packages require a 30-day cancellation notice after the initial contract period. This is
because our team works proactively, often completing the work for the following month in
advance. As a result, any cancellations must honour the 30-day notice period to account for this
preparation and effort.
4. Client Dashboard Responsibilities
While our goal is to relieve you of the burden of digital marketing, your input and collaboration are crucial for success.
Through our client dashboard, you are responsible for:
• Approving posts and giving timely feedback on rejected content.
• Reviewing and downloading invoices and reports.
• Providing necessary approvals to ensure we maintain campaign momentum.
We are partners in this journey and depend on your engagement to ensure that your brand’s vision is fully realized.
5.) Commitment to Excellence
Our focus is on building sustainable, long-term growth for your brand. By partnering with Hayes Media, you can trust in our expertise, dedication, and commitment to delivering marketing solutions that set you apart in the luxury space.
By engaging our services, you agree to these terms and conditions. We look forward to creating
exceptional results for your brand!










